Refund policy
A straightforward return policy designed for a premium baseball travel bag.
30-DAY RETURN WINDOW
We want customers to be confident in The Leadoff. Eligible products may be returned within 30 days of delivery for a
refund, subject to the conditions below.
RETURN ELIGIBILITY
- New and unused: The bag must be unused, clean, and in new/resalable condition.
- Original packaging: Original tags, packaging, accessories, and included components should be returned with the
bag. - Proof of purchase: An order number or other proof of purchase from 143 Baseball or an authorized seller is required.
- Used bags: Bags that have been used for games, practices, travel, or field use are not eligible for a standard return.
Product defects may instead qualify for warranty service.
RETURN SHIPPING & REFUNDS
- For standard returns, the customer is responsible for return shipping.
- If the product arrived defective, damaged, or incorrect, 143 Baseball will cover reasonable return or replacement
shipping. - Original outbound shipping charges are non-refundable unless the return resulted from an error by 143 Baseball.
- Approved refunds are issued to the original payment method after the returned product is received and inspected.
NON-RETURNABLE CONDITIONS
- Visible field, game, practice, or travel use.
- Dirt, stains, odors, pet hair, or other signs that prevent resale as new.
- Damage caused after delivery, including airline/carrier damage or misuse.
- Missing components or alterations to the product.
WARRANTY VS. RETURN
A return is for an eligible unused product within the return window. A warranty claim is for a functional defect in materials or workmanship. If your Leadoff has been used and develops a covered issue, please use the Warranty Claim Process rather than the return process.
143 Baseball reserves the right to inspect returned products and deny or reduce a refund when the product does not meet the conditions above. This policy does not limit rights that cannot legally be waived under applicable law.
